If you wish to close your trade account with Norwood Aquarium Ltd, you must request this in writing either by email to [email protected] or by post to our registered office address. Once received, we will process your request within 30 days. Please note that, in accordance with UK legal obligations, certain information must be retained for a minimum of six years for accounting and taxation purposes. This includes, but is not limited to, invoices, payment records, and relevant account communications. These requirements are set out under the Companies Act 2006 and HMRC (Her Majesty’s Revenue and Customs) regulations, specifically: HMRC’s requirement to keep records for at least 6 years after the end of the last company financial year they relate to (or longer if they show a transaction that covers more than one accounting period).
Companies Act 2006, which requires companies to keep accounting records that are sufficient to show and explain the company’s transactions.
After this retention period, your data will be securely deleted or anonymised in accordance with our Data Protection Policy and UK GDPR.